Before Your First Session

We're so excited to welcome you to Reformer by Realistic Pilates Fife! Please take a couple of minutes to read through the information below before your first visit.

Accessing the Pod

Your door access code will be included in your booking confirmation email.

When you arrive:

  • Enter the code on the keypad beside the door. Please note, the keypad is touchscreen, so to wake the screen, place your fingers over the dark keypad for 1 second until the numbers light up. (A light single finger tap may not wake it). You will then input the full number and press the unlock padlock icon. You will hear a beep as each number is input. Just use the backspace key to clear any numbers you pressed by mistake when waking up the screen. Please watch the short video below for further clarification.

  • Unlock the door using the key from the key safe.

  • Once you're inside, please close and lock the door behind you so you can enjoy your session in complete privacy and security.

If you haven't received your confirmation email by the day of your booking, please get in touch before travelling.

Before You Arrive

Please remember to bring:

  • Grip socks (required for safety and hygiene)

  • A bottle of water

  • Comfortable clothing that allows you to move freely

If you've forgotten your grip socks, a small selection may be available to purchase in the pod.

Watch the Instruction Video

If this is your first visit, please watch this short instruction video before your session. This will save you some time when you arrive, although you will also be able to view this in the pod.

The video explains:

  • How to adjust the reformer safely.

  • How to use the springs and footbar.

  • Important safety information.

How to leave everything ready for the next person.

How to Use the Kiosk

Please watch this 5 minute video to let you see how easy it to use the Kiosk. Please note that the account you will create the first time you use the kiosk, is different to the account you have set up to make your bookings. The account on the kiosk is for access to the Your Reformer platform of on-demand classes. The account you created to make your bookings is with BSport, your booking platform. If anyone needs any help with this, please just ask.

During Your Session

  • Your booking includes a 45-minute workout session.

  • An additional 15-minute changeover period is scheduled after your session to allow time for cleaning and preparing the pod for the next guest.

  • Please finish your workout within your 45-minute session.

Before You Leave

Please help us keep the pod ready for the next visitor by:

  • Wiping down the reformer and any equipment you've used, using the cleaning spray and cloths provided.

  • Returning all equipment to its storage place.

  • Switching off the lights.

  • Switching off the kiosk.

  • Making sure you've collected all of your belongings.

  • Locking the door as you leave.

  • Returning the key to the key safe immediately after locking the door. This is really important so the next customer can access the pod.

New to Reformer Pilates?

If you're new to reformer Pilates and would like some extra guidance before using the pod independently, one-to-one sessions are also available. These can help you build confidence using the equipment and ensure you're getting the most from your workouts.

If you'd like to find out more, please get in touch.

Share Your Experience

We'd love to see your sessions!

If you take any photos or videos, please tag us on social media. Your posts really help support our small business and allow others to discover Reformer by Realistic Pilates Fife. You can also leave us some feedback by clicking here - Feedback.

Need Help?

If you have any questions before your session, experience any problems accessing the pod, or spot anything that isn't quite right, please get in touch as soon as possible and we'll be happy to help.

Thank you for choosing Reformer by Realistic Pilates Fife. We hope you love your session, and we look forward to welcoming you back soon!