Reformer by Realistic Pilates Fife Terms & Conditions

1. Introduction

These Terms & Conditions apply to all bookings and use of the Reformer Pod operated by

Reformer by Realistic Pilates Fife (“RPF”). By making a booking and accessing the Pod, you

agree to be bound by these Terms & Conditions, together with the RPF Liability Waiver.

2. Pod Access and Security

 The minimum age for independent use of the Pod is 16 years.

 Access codes are issued solely for the use of the booked client(s) and must not be

shared with any third party.

 Clients must not permit unauthorised persons to enter the Pod using their access

code.

 The Pod is designed for individual use. Maximum 2 people can be in the Pod at any

one time.

 RPF reserves the right to revoke access without refund where these access rules are

breached.

3. User Responsibilities

All users are responsible for their own health, safety, and wellbeing while using the Pod and

its equipment.

By using the Pod, you agree to:

 Use all equipment safely, correctly, and only for its intended purpose.

 Follow the guidance provided in the mandatory safety induction video and any

instructions displayed within the Pod.

 Exercise within your own physical capabilities and limitations.

 Stop exercising immediately if you experience pain, dizziness, discomfort, or any

other concerning symptoms.

 Ensure that the equipment is left in a clean and tidy condition following use.

4. Health Declaration

By booking and attending a session, you confirm that:

 You are physically capable of participating in Reformer Pilates exercise.

 You have considered any medical conditions, injuries, pregnancy, or other

circumstances that may affect your ability to exercise safely.

 You will seek medical advice before participating if you are unsure whether Reformer

Pilates is suitable for you.

If your health status changes, you are responsible for determining whether it remains safe

for you to use the Pod.

5. Children and Babies

 Children and toddlers are not permitted within the Pod at any time.

 Babies may only be brought into the Pod if secured in an appropriate car seat or

carrier and supervised at all times by the attending adult.

 Babies must not be placed on or near any exercise equipment.

 No free movement of babies is permitted within the Pod.

6. Conduct

Clients must behave respectfully and responsibly at all times.

The following are prohibited:

 Misuse of equipment.

 Damage to the Pod, fixtures, or equipment.

 Behaviour that creates a risk to health and safety.

 Sharing access codes or permitting unauthorised entry.

RPF reserves the right to suspend or terminate future bookings where these standards are

not met.

7. Bookings, Cancellations and No-Shows

All bookings, cancellations, and rescheduling requests must be made through the Bsport

booking system.

Cancellations

 A minimum of 24 hours’ notice is required to cancel or reschedule a booking.

 Cancellations made with at least 24 hours’ notice will receive a credit to the client’s

account, valid for the original terms stated on the client’s pass

 Cancellations made less than 24 hours before the scheduled session, or no shows,

will result in the session being forfeited and no refund or credit being issued.

8. Late Arrival

Clients are encouraged to arrive on time.

Late arrival may reduce the available session time, and sessions will end at the scheduled

finish time regardless of arrival time. No refund, credit, or extension will be provided for lost

time due to late arrival.

9. Refunds

 Purchases are non-refundable, except where required by law.

 Any refund granted outside of legal obligations shall be entirely at the discretion of

RPF.

 Unused sessions within active passes or packages timeframe are non-refundable

and non-transferable.

10. Damage and Loss

Clients are responsible for any damage caused through misuse, negligence, or deliberate

actions.

RPF reserves the right to recover reasonable repair or replacement costs where equipment

or facilities are damaged by a client.

11. Liability

Participation in all sessions is entirely at the client’s own risk.

To the fullest extent permitted by law:

 RPF accepts no responsibility for injury, loss, damage, or adverse outcomes arising

from participation in self-service sessions.

 RPF shall not be liable for loss of personal belongings brought into the Pod.

 Nothing in these Terms & Conditions excludes or limits liability where such exclusion

is prohibited by law.

These Terms & Conditions should be read alongside the RPF Liability Waiver, which forms

an integral part of the booking agreement.

12. CCTV and Security

For security and client safety, a camera is in operation at the entrance to the Pod. No

cameras are installed within the Pod.

13. Emergency Assistance

Users acknowledge that the Pod is an unmanned facility. In the event of illness, injury, or

emergency, users are responsible for contacting emergency services where necessary. RPF

does not provide on-site medical assistance or supervision during self-service sessions.

14. Changes to Terms & Conditions

RPF reserves the right to amend these Terms & Conditions at any time. Updated Terms &

Conditions will apply to all future bookings from the date of publication.

Reformer by Realistic Pilates Fife

Participant Waiver and Assumption of Risk Agreement

By booking a session, I acknowledge and agree to the following:

Nature of Activity

I understand that Reformer Pilates involves physical exercise using specialised equipment

and that participation carries inherent risks, including but not limited to:

 Muscle soreness and fatigue

 Strains and sprains

 Slips, trips, and falls

 Aggravation of existing injuries or medical conditions

 Other exercise-related injuries

Self-Service Reformer Pod Sessions

I understand that self-service Pod sessions are not instructor-led and that no teacher is

physically present to supervise my participation.

I acknowledge that:

 I am responsible for exercising within my own capabilities.

 I am responsible for selecting appropriate exercises and resistance levels.

 I am responsible for using the equipment correctly and safely.

 I will follow all safety instructions provided, including the mandatory induction video

and any instructions displayed within the Pod.

 I will immediately stop exercising if I experience pain, dizziness, shortness of breath,

or any other concerning symptoms.

Assumption of Risk

I voluntarily choose to participate in Reformer Pilates activities and knowingly accept the

ordinary risks associated with physical exercise and use of Reformer Pilates equipment.

I understand that participation is entirely voluntary and that I may stop my session at any

time.

Health Confirmation

I confirm that:

 I believe I am physically capable of participating safely.

 I have disclosed any relevant medical conditions, injuries, pregnancy, or other factors

that may affect my participation.

 Where appropriate, I have sought medical advice before participating.

Personal Property

I understand that any personal belongings brought into the Pod are left at my own risk and

that Reformer by Realistic Pilates Fife accepts no responsibility for loss, theft, or damage to

personal property unless required by law.

Release and Limitation of Liability

To the fullest extent permitted by law, I agree that Reformer by Realistic Pilates Fife, its

owners, employees, contractors, and representatives shall not be liable for injuries, losses,

or damages arising from:

 My failure to follow safety instructions.

 Incorrect or inappropriate use of equipment.

 Participation in self-service sessions.

 Failure to disclose relevant medical information.

 My own actions or omissions while using the Pod.

Nothing in this agreement excludes or limits liability for death or personal injury caused by

negligence, fraud, or any other liability that cannot legally be excluded under applicable law.

Terms & Conditions